Frequently Asked Questions
Everything you need to know about your KJ Jewels experience.
What materials are used in KJ Jewels products?
We use a variety of high-quality materials including 18k gold plating, sterling silver, and ethically sourced gemstones to ensure durability and a premium finish.
How should I care for my jewelry to prevent tarnishing?
To maintain the brilliance of your pieces, avoid contact with perfumes, lotions, and water. Store your jewelry in the provided KJ Jewels pouch when not in use.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are non-returnable unless faulty.
Are your gemstones ethically sourced?
Yes, at KJ Jewels, we are committed to sustainability and ensure that all our diamonds and gemstones are sourced from suppliers who adhere to conflict-free practices.
Do you offer a warranty on your pieces?
Every purchase includes a 12-month warranty covering manufacturing defects. This does not cover accidental damage or general wear and tear.